We needed a transparent National solution to track, trace and consolidate 3000-4000 product returns from customers to over 50 locations across the country.
Our industry is fast paced and when new and existing clients come to us for solutions we need a faster turnaround on system development, integration and implementation.
Our business is dynamic and our clients have unique requirements, we needed a system that allowed us to manage multiple styles of final mile delivery, from curbside delivery to comprehensive white glove services with a wide variety of product categories.
Billing and payables was a largely manual and complex process when every client has a different rating structure. We also have to manage multiple variables including distance calculations and accessorial charges. This led to a high administrative cost per transaction.